These refund terms apply to all orders and after-sales services for kitchenware (glass storage jars) sold by ogivemerbau.shop in the U.S. market. By placing an order on this website, users agree to the full terms of this refund policy.
ogivemerbau.shop currently operates an online business primarily selling kitchenware, such as glass storage jars. Due to ongoing operating losses and changing market conditions, the merchant has decided to conduct a clearance sale at a loss. While this clearance is a temporary inventory adjustment and all items are sold at clearance prices, the following refund and after-sales standards remain strictly in effect.
Order Processing and Shipping:
Orders are processed on the same day; the dispatch process begins immediately after payment confirmation. Delivery takes place within two days (shipped from within the U.S.).
Return Policy:
Users have the right to return items within 30 days of receipt. Returned items must be unused and include all original packaging and accessories; failure to do so may affect the outcome of the refund review.
Refund Processing Time:
Once a return request is approved, ogivemerbau.shop will process the refund within three days, returning the funds to the original payment account. The actual time it takes for funds to appear in the account may vary slightly depending on the payment platform or bank’s processing times.
Refund Eligibility:
Refunds may be requested for orders that meet return criteria, including cases involving quality issues, shipping damage, or other situations covered by platform policies.
Thank you for your understanding and support of ogivemerbau.shop. We are committed to safeguarding user rights and ensuring a positive shopping experience throughout this clearance period.